Improve Your EQ
Emotional intelligence greatly enhances workplace success and is increasingly valued by employers.
By becoming more capable at perceiving and managing your own emotions—and taking others’ emotions into account as you interact with them—you can expect to increase your overall effectiveness and build more satisfying work relationships. And, you can expect to see these benefits flow over into your personal life.
Improve Your EQ
High EQs and top performance are highly correlated.
90% of top performers are also high in emotional intelligence.*
*Data from TalentSmart, the organization behind “Emotional Intelligence 2.0,” which has conducted research with 500,000 people worldwide.
Out of 33 workplace skills, EQ is the “strongest predictor of performance, explaining a full 58% of success in all types of jobs.” *
*Travis Bradberry, “Emotional Intelligence,” in Forbes, January 9, 2014.
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EQ and related social skills are increasingly valued in today’s job market.
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CareerBuilder found in an employer survey* that 71% of respondents valued EQ over IQ. Why? Because employees with high emotional intelligence:
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“Are more likely to stay calm under pressure.”
“Know how to resolve conflict effectively.”
“Are empathic to their team members and react accordingly.”
“Lead by example.”
“Tend to make more thoughtful business decisions.”
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*Harris Interactive was commissioned by CareerBuilder to administer this 2011 survey of 2,662 US hiring managers.
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Workplaces are increasingly team-based, placing a premium on good emotional and social skills.
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Employees with strong social skills collaborate with others more efficiently and effectively, making them more valuable in a team-based environment.
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To elicit maximum performance from a team, leaders need to cultivate a climate of trust and respect. This requires emotional adeptness.
Google has conducted groundbreaking research on what accounts for higher team performance.* After exploring many variables such as team composition and experience level, the company found that what best explained differences in performance was team culture and equal participation.
Team culture means how people treat each other. According to Google, a successful team culture depends on “psychological safety…a team climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves.”*
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*What Google Learned From Its Quest to Build the Perfect Team,” The New York Times, 2/28/2016.
